Quality Standards
Our Quality Standards
At Kosmetik Club, quality, transparency, and responsibility are at the core of our daily work. Our quality standards apply to all products we offer – from the selection of ingredients to delivery to our customers.
Careful Product Selection
We select our products and brands with great care. In doing so, we pay close attention to transparent origins, traceable production processes, and responsible manufacturing practices.
All product descriptions are created to the best of our knowledge and are reviewed regularly to ensure accurate and up-to-date information.
Quality Control & Storage
Our products are stored exclusively in Germany (Baden-Württemberg). Storage is carried out under appropriate conditions to ensure product quality, freshness, and safety.
Before dispatch, all orders are carefully checked and securely packaged.
Transparency & Customer Information
We place great importance on clear and understandable information. This includes transparent details on ingredients, usage instructions, care recommendations, and legally required notices.
If you have any questions about a product or its characteristics, our customer service team will be happy to assist you at any time.
Legal Compliance & Responsibility
Kosmetik Club operates in accordance with applicable legal regulations of the European Union and Germany. Our products are intended for their designated purpose and do not replace medical or therapeutic advice.
We consciously refrain from misleading or unsubstantiated claims regarding product effects.
Customer Service & Feedback
Customer satisfaction is very important to us. Your feedback, suggestions, and constructive criticism help us continuously improve our processes and product offerings.
If you have any questions or concerns, you can contact us at any time at info@kosmetikclub.com.